Scout InsurTech Interview with Inaza

Inaza is a financial services company. They seek to accelerate claims and underwriting without changing your existing systems, all while being faster, safer and more cost-effective than other AI solutions. Chris Luiz sat with CEO, Niall Crowley, to learn more about how Inaza is impacting the industry.

Who are Inaza’s clients?

MGAs, TPAs, brokers and carriers operating in the Property and Casualty (P&C) insurance space.

What does your product do?

We offer an AI data platform that integrates across an insurer’s organization, including issuance, emails, phones, CRMs and other peripheral systems. The platform consolidates this data into an AI-driven data stream that automates core business processes such as underwriting, claims, FNOL (First Notice of Loss), SIU (Special Investigative Unit) processes, email triage, customer service and more.

How much capital have you raised?

Over €1.9 million.

Was the company born from within or outside the industry?

The company was born within the insurance industry, originating as a data platform focusing on personalized insurance products through telematics. However, it pivoted to its current AI data platform model about a year and a half ago in response to market needs.

What growth metrics have you accomplished over the last 12 months?

Over the past 12 months, we have:

• Signed clients across the US, Europe and the Caribbean.

• Achieved near profitability, setting the stage for a strong 2025.

  
  

Within your domain, what is the current challenge that the industry is facing?

The industry's biggest challenge remains integrating new AI solutions with legacy systems. Many core systems, such as issuance platforms, are older technologies with overburdened teams, making it difficult to incorporate innovative solutions. This results in siloed data and standalone systems, which exacerbate existing problems rather than solving them.

How does Inaza take a unique approach to providing value?

We differentiate ourselves as a general-purpose AI and data platform capable of integrating with legacy systems more quickly and effectively than others. Our success in this area stems from our ability to show clients during proof-of-concept phases that we can unlock data they thought was inaccessible, in a very short time span, sometimes in days. Additionally:

• Our platform is faster, safer, more cost-effective and more explainable than many other AI solutions.

• It creates an audit trail for every decision, ensuring transparency and accountability.

• Its origins in telematics have resulted in an highly-optimized, real-time platform that’s cost-efficient at scale and highly adaptable.

  
  

What inspired the team to start this company?

The company initially aimed to deliver personalized insurance products through telematics. However, after extensive conversations with underwriting and claims managers, we realized that what really piqued people's interest was how our internal data platform worked regarding automation and how it addresses their immediate needs. This pivot was driven by listening to market demands and evolving our approach accordingly.

Can you share any goal(s) for the next 12 months?

Our primary goal is to expand our US operations in 2025. This includes:

• Establishing a stronger presence in the US market by hiring salespeople, account managers and support staff across the country.

• Building on our progress in Texas, where we refined the product and ensured it addressed core industry challenges.

• Moving some of our leadership to the US from Ireland to oversee this expansion and implement impactful solutions.

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