Scout InsurTech Interview with Shuttlebee

Shuttlebee is a transportation programs company. They seek to help reduce risk, ensure compliance and offer affordable, tailored coverage to meet the unique needs of school and outsourced transportation. Chris Luiz sat with CEO and Founder, Kristina Fahl, to learn more about how Shuttlebee is impacting the industry.

Who are your clients?

Our clients include schools and small student transportation companies looking to optimize their transportation services while maintaining safety and reducing costs.

What does your product do?

Shuttlebee provides outsourced student transportation services, combining a commercial auto program with telematics and a dispatch program to improve safety and reduce insurance costs for small transportation carriers.

How much capital have you raised?

We are currently in the process of raising funds, with Revtech and InsureTech New York showing strong interest in supporting our company. We have already secured some initial investments and are continuing to raise capital.

Was the company born from within or outside the industry?

Shuttlebee was born from within the industry, after our team experienced firsthand the challenges that small student transportation providers face, particularly in terms of high insurance premiums and lack of safety infrastructure.

What growth metrics have you accomplished over the last 12 months?

We have made significant strides in developing our actuarial and underwriting models, secured a carrier willing to take on 25 percent of the risk and have made progress with our investors. Our goal is to have products in the market by Q2 for the dispatch program and Q3 for the insurance MGA.

Within your domain, what is the current challenge that the industry is facing?

The biggest challenge we see in the student transportation space is the high insurance premiums, especially for smaller carriers who do not have the same leverage as larger ones. These companies struggle to access the technology and safety programs that could help them reduce risks and costs. The industry needs better support in terms of both access to safety technology and the ability to negotiate affordable insurance rates.

How does Shuttlebee take a unique approach to providing value?

Shuttlebee’s unique approach combines both an innovative insurance model and a dispatch program. The dispatch program helps schools save administrative time and reduce costs, while our commercial auto program is informed by telematics and loss prevention data. By bundling these services, we help small carriers compete on quality and safety, making the transportation process more efficient and less costly.

What inspired the team to start this company?

The inspiration for Shuttlebee came from a personal experience. In 2016, I found myself struggling to balance my job and get my daughter to school on time. This led me to launch a student transportation program, which I eventually had to shut down due to the prohibitively high insurance costs. That experience showed me how underserved the smaller carriers were in the industry, and that's where Shuttlebee was born.

Can you share any goals for the next 12 months?

In the next 12 months, our goal is to finalize our products and get them into the market. We aim to launch the dispatch program by Q2 and the insurance MGA by Q3. We also plan to continue raising capital and securing additional risk capacity for the insurance portion of our business.

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