Scout InsurTech Interview with Obai

Chris Luiz
Apr 25
3 min read

Obai is an insurance technology company. They seek to simplify and accelerate the damage capture and claim process for disaster recovery. Chris Luiz sat with Co-Founder, Justin Fields, to learn more about how Obai is impacting the industry.

Who are your clients?

Our clients include insurance companies, third-party appraisal firms and paintless dent repair shops.

What does your product do?

We essentially make any ordinary person a “jr adjuster”. With guided workflows our product analyzes damage, creates precise damage scopes and facilitates that information on a flexible platform for any type of insurance claim.

How much capital have you raised?

To date, we’ve raised $320,000, with an additional $150,000 committed.

Was the company born from within or outside the industry?

We have a unique story. Kameron Seabrook, our CEO, and I started our journey in the automotive industry providing On-the-Go Car Care across the Mid-West before pivoting our services to automotive insurance claims. That journey brought us not only face to face with thousands of actual customers but the industries that are intertwined in the claims process.

Therefore, the company was born from both within and outside the insurance industry. We went from automotive professionals to catastrophe appraisers which gave us such a unique perspective. It was a perspective shaped from the unique stories of thousands of customers affected by misfortune that laid the groundwork for what we were going to build.

What growth metrics have you accomplished over the last 12 months?

Although we’ve only been in operation for under a year, we’ve achieved several key milestones:

Built a team of senior-level developers, including a CTO who is an ex-pentagon employee and 6x exit founder.
Signed our first $2M partnership deal.
Built v2.0 of the end-to-end solution for Hail Claims.
Engaged in discussions regarding potential large customers.

Within your domain, what is the current challenge the industry is facing?

The industry faces multiple challenges:

Shifting customer experiences – Consumers now demand greater speed, accuracy and transparency, especially in claim processing after major storms.
Rising costs – Inflation has increased costs across the board, adding pressure on insurance companies and policyholders.
Early Adoption – There are many great companies attempting to solve the complex issues within insurance. However, adoption of new technologies always takes time. I think industry leaders are in a beautiful position to recognize these opportunities early and establish a legacy for the companies at their command for the next 100 years. Artificial Intelligence isn’t going anywhere; it will only get more precise and embedded into our daily lives, so early adoption of the “right” technology is important.

How does Obai take a unique approach to providing value?

Like many great insurtech companies that focus solely on efficiency for insurance providers, we offer a customer-facing solution as well. We enhance not only internal claim processes but also improve the experience for policyholders, ensuring transparency and speed on both ends.

What inspired the team to start this company?

We experienced the industry's inefficiencies firsthand. By working closely with repair shops and policyholders, we saw the frustration caused by delayed claims—often taking over 45 days due to simple process bottlenecks. Our goal is to bring meaningful improvements to the insurance industry by simplifying claims and reducing delays for every party involved.